CMH Group

Parts Administrator – Foton South Africa (Pretoria)

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Parts Administrator – Foton South Africa (Pretoria)

Job Description

Foton SA is seeking a motivated and detail-oriented Parts Administrator to provide administrative and operational support to the Parts Department. The successful candidate will be responsible for Parts Order Processing, Return for Credit (RFC) administration, Direct From Supplier (DFS) order administration, claims processing, dealer support, reporting, and general departmental administration. The role will contribute to efficient parts operations, improved dealer service levels, accurate transaction processing, and effective communication between dealers, suppliers, and internal departments.

Details

  • Close Date: 30 October 2026
  • Dealership: Foton South Africa (Pretoria)

Requirements

  • Strong administrative and organizational skills.
  • Good communication and interpersonal skills.
  • Proficiency in Microsoft Office, particularly Excel.
  • Strong attention to detail and accuracy.
  • Ability to work effectively under pressure and meet deadlines.
  • Problem-solving ability and customer-focused approach.
  • Ability to work independently and as part of a team.
  • Grade 12 (Matric).
  • Relevant qualification in Business Administration, Logistics, Supply Chain, Automotive, or related field will be advantageous.
  • Professional and reliable.
  • Proactive and self-motivated.
  • Strong team player with a positive attitude.
  • A minimum of 3 years' experience within an automotive Parts Department at OEM, importer, distributor, or dealer level, with exposure to parts operations, dealer support, inventory management, supplier coordination,
  • and customer service. Valid South African driver's license will be advantageous.

Responsibilities

  • Process dealer Parts Orders accurately and within agreed turnaround times.
  • Administer and monitor Return for Credit (RFC) orders.
  • Process and track Direct from Supplier (DFS) orders.
  • Follow up with suppliers regarding order status, pricing, lead times, and deliveries.
  • Process and administer parts shortage, damage, discrepancy, and supplier claims.
  • Respond to dealer enquiries relating to orders, pricing, availability, RFCs, DFS orders, and claims.
  • Maintain accurate records, reports, and filing systems.
  • Monitor and report on back orders and outstanding orders.
  • Compile daily, weekly, and monthly departmental reports.
  • Assist with accessories, programme administration and dealer communications.
  • Liaise with internal departments including Finance, Logistics, Warranty, Technical, and Customer Care.
  • Provide general administrative support to the Parts Manager and Parts Department.
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