CMH Group

BSI Clerk / Service Advisor – CMH Multifranchise Menlyn

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BSI Clerk / Service Advisor – CMH Multifranchise Menlyn

Job Description

BSI Clerk / Service Advisor required for Menlyn Multifranchise (brands include Honda, Mitsubishi, Foton).

Details

  • Close Date: 31 July 2026
  • Dealership: CMH Multifranchise Menlyn

Requirements

  • +- 3 Years Service Advisor Experience
  • Evolve & BSI Experience
  • Be able to work with customers
  • Driver’s License required

Responsibilities

  • Receiving customers and their vehicles for service and repairs daily in a friendly, courteous and professional manner at all times.
  • Always utilize BSI tablets and paperless system.
  • Obtaining correct client and vehicle details regarding service or repair items.
  • Confirm correct payment method.
  • Take a video of and photo of vehicle condition and damages (mark on job card).
  • Take a photo of the cluster with current kilometers and update details accordingly.
  • Fit protection covers in front of client.
  • Ensure that service book is stamped and put back in front of customer.
  • Complete CPA document correctly.
  • All repair requests must have a diagnostic fee within document section.
  • Confirm repair requests with client before they leave.
  • Create job cards via BSI system.
  • Ensure all work carried out has been authorized.
  • No vehicle must be released before payment has been received.
  • Keeping line of communication between workshop personnel & clients.
  • Follow up with clients and communicate progress of vehicles.
  • Supply advice to clients.
  • Update and maintain information on BSI system & Evolve.
  • Correct hand over process when handing vehicle over to the client on collection.
  • WIP and cash outstanding followed up daily.
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