Parts Sales Executive – CMH Volvo Cars and Mazda Menlyn

Responsibilities

• Keeping the customer satisfaction reporting at the forefront of all customer interactions.
• Handling of direct sale of parts – qualification of requirements, taking orders and issuing parts and obtaining payment.
• Handling of internal order of parts – qualification, picking and issuing of parts by job.
• Identifying and verifying the quality, quantity and description of parts stock and other goods.
• Ensuring the parts records and systems are maintained, accurately and completely.
• Administer service documentation including job cards, additional work requests and warranty.
• Ensure prospect/consumer details are maintained in accordance with legal requirements.
• Comply with processes as defined by the retailer and the manufacturer.
• Delivering the objectives set by the parts manager and any other tasks as reasonably requested from time to time.
• Attend any training, development and team events as required.
• Participating in and completing the annual review process.