Parts Sales Executive – CMH Jaguar Land Rover Menlyn
Job Description
The Parts Sales Executive is responsible for providing exceptional customer service and driving parts sales through effective communication, product knowledge, and relationship building. This role focuses on supporting both panel shops and over-the-counter customers, ensuring their parts needs are met accurately, promptly, and professionally.
Details
- Close Date: 21 August 2026
- Dealership: CMH Jaguar Land Rover Menlyn
Requirements
- Previous experience in automotive parts sales (panel shop experience is advantageous).
- Strong product and technical knowledge of vehicle components.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced, target-driven environment.
- Computer literacy (DMS/parts catalogues experience preferred).
- Driver’s License.
Responsibilities
- Build and maintain strong relationships with panel shops, independent workshops, and retail customers.
- Assist walk-in customers at the counter by identifying, quoting, and supplying the correct parts.
- Provide accurate parts information, pricing, and availability.
- Manage orders, follow-ups, and backorders to ensure timely delivery.
- Achieve monthly sales targets and contribute to overall department performance.
- Handle customer queries, complaints, and returns in a professional manner.
- Maintain a clean, organised parts counter and workspace.